1800 571 0107
1800 571 0107
Rules and regulations for utilizing our services.
Last Updated: August 2026
By accessing the SMH Home Care website or booking a service with our technicians, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not utilize our services.
Our technicians will provide a verbal or written estimate after diagnosing the appliance fault. Any costs provided over the phone prior to physical inspection are rough estimates and subject to change based on the actual diagnosis. The final price will be decided only after physical inspection.
A standard visiting/diagnostic charge is applicable once our technician arrives at your location and diagnoses the issue, even if you choose not to proceed with the repair. If you proceed with the repair, this fee is often adjusted into the final bill (subject to current company policy).
Full payment for parts and labor is due immediately upon completion of the repair service. We accept UPI, Cash, and major digital payment methods.
We provide a limited warranty on the specific spare parts replaced by our technicians (duration varies by part). This warranty does not cover issues resulting from physical damage, power fluctuations, pest damage, or unrelated parts failing after our service.
If you need to cancel or reschedule a booking, please do so at least 2 hours prior to the scheduled time to avoid any cancellation penalties.